Privacy Police
CQRS Indonesia respects your privacy and is committed to protecting the personal data you provide to us. This policy explains how we collect, use, and protect your information.
Effective date: June 2, 2026 | Last updated: June 2, 2026
Introduction
CQRS Indonesia is a provider of GRC (Governance, Risk, and Compliance), ESG (Environmental, Social, and Governance) consulting services, training & certification programs, and AI integration solutions operating in Indonesia. This Privacy Policy applies to all of our services, including the CQRS Indonesia website.
By accessing our website or communicating with our team, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
– Full name
– Business email address
– Phone number / WhatsApp number
– Company or organization name
– Messages, inquiries, or requests you submit
– Training or event registration information
B. Information Collected Automatically
– IP address and device information
– Website usage data (such as pages visited and duration of visit)
– Cookies and similar tracking technologies
– Referral data (how you found or were directed to our website)
How We Use Your Information
We use your information to:
– Respond to your inquiries and consultation request
– Process registrations for training programs and events
– Send service updates, newsletters, and educational content (only where you have provided your consent)
– Improve the quality of our website and services
– Comply with applicable legal and regulatory obligations
– Conduct internal analytics and reporting (using aggregated data that does not identify individuals)
We will not use your information for any other purpose without your prior consent.
Data Retention & Security
We are committed to protecting your personal data and retaining it only for as long as necessary to fulfill legitimate business, legal, and regulatory purposes.
– Data is stored on servers located in Indonesia.
– We implement reasonable technical and organizational security measures to protect your information.
– Contact form submissions are retained for up to 12 months from the date of submission, unless longer retention is required for legal purposes.
– Newsletter subscriber information is retained until you unsubscribe.
– We do not sell, rent, or trade your personal information to third parties for commercial purposes.
Your Rights
In accordance with Indonesia’s Personal Data Protection Law (Law No. 27 of 2022), you have the right to:
– Access the personal data we hold about you
– Request correction of inaccurate or incomplete data
– Request deletion of your personal data (“right to be forgotten”)
– Withdraw consent previously provided
– Object to certain types of data processing
– Obtain a copy of your data in a machine-readable format
To exercise any of these rights, please contact us at: contact@cqrs-indonesia.com
We will respond to your request within fourteen (14) business days.
Cookies & Tracking Technologies
Our website uses cookies for the following purposes:
– Essential Cookies: Required for the website to function properly
– Analytics Cookies: Used through Google Analytics to understand website usage patterns (data is anonymized where applicable)
– Preference Cookies: Used to remember your language and display preferences
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the website.
Third-Party Services
Our website uses the following third-party services that may process your information:
– Google Analytics — website usage analytics
– Google Tag Manager — tag management and tracking services
Each third-party service is governed by its own privacy policy. We encourage you to review the privacy policies of these providers to better understand how they handle your information.
AI Policy
CQRS Indonesia utilizes Artificial Intelligence (AI) technologies in certain internal operations, including but not limited to:
– Document processing and analysis for consulting purposes
– Drafting content that is subsequently reviewed by human team members
– Internal productivity and workflow support tools
Important information regarding our use of AI:
– We do not use your personal data to train any AI models.
– Any AI-generated output that may affect your interests is reviewed by a qualified human team member before being shared.
– We are committed to responsible, transparent, and auditable AI practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or industry best practices.
Material changes will be communicated through:
– Notices posted on our website
– Email notifications to subscribers (for significant changes)
The “Last Updated” date displayed at the top of this page will always indicate the most current version of this Privacy Policy.
Contact Us
If you have any questions, requests, or concerns regarding your privacy or personal data, please contact us:
Email: contact@cqrs-indonesia.com
Website: Contact – CQRS Indonesia
Address: Graha Anabatic, 7th Floor, Jl. Scientia Boulevard, Summarecon Gading Serpong, Kav. U2, Kelapa Dua, Tangerang Regency, Banten 15810, Indonesia
We are committed to responding to all privacy-related inquiries within fourteen (14) business days.